Community Guidelines
Our rules for maintaining a safe, respectful, and highly reliable environment for everyone.
Last Updated: 21 July 2026
Guidelines for Customers
1. Respect & Courtesy
Treat service partners with the dignity they deserve. Shouting, offensive remarks, or any form of discrimination based on caste, religion, gender, or age is strictly banned.
2. Safe & Sanitary Environment
Ensure the workspace is safe, clean, and properly ventilated. Restrain pets and keep active children away from high-risk work zones (like electrical boards or AC mounts).
3. Honest Descriptions & Scope
Be truthful about the repair work needed when placing a booking. Understating job complexity to force lower rates puts workers in difficult situations and leads to disputes.
4. Direct Settlement of Labor Fees
Examine the completed task and coordinate payment of agreed labor charges promptly. Do not hold back legitimate labor earnings without reasonable, safety-related issues.
Guidelines for Service Partners
1. Professionalism & Punctuality
Show up on time or communicate proactively if running late. Wear identification and maintain professional dress standards while representing ServeGo.
2. Transparent Material & Labor Costs
Ensure material buying is supported by genuine merchant invoices. Negotiate labor pricing clearly prior to picking up tools to prevent post-job arguments.
3. Neatness & Workspace Care
Respect customer homes. Tidy up all garbage, wire clippings, dust, and excess materials generated during execution of the work.
4. Maintaining Strict Professional Boundaries
Avoid asking personal questions or holding unsolicited personal chats with clients. Never use contact details obtained via ServeGo for any communication after job completion.
Our Core Belief
ServeGo thrives on trust, integrity, and mutual respect. We hold both customer safety and worker welfare in high regard. By choosing our platform, you join a network built on fair wages, top work standards, and security.